30 Day Returns & Exchanges
30 DAY RETURN POLICY
(RETURNS MUST ARRIVE WITHIN 30 DAYS OF PURCHASE DATE)
Note: Old and Antique hardware original pieces are not returnable or exchangeable. We do not offer exchanges. Simply return items you do not wish to keep and order new items.
For All Returns
1. Must be in original condition.
2. We only accept returns for refunds (with 18% restocking fee), or replacement for a defective item(s).
3. We fully inspect all items - defective item return shipping is solely the responsibility of the BUYER.
4. Under no circumstances will we provide a free return label.
5. Return orders will not be processed without an original receipt
6. Ship returns in a padded envelope or box. Do not use a paper envelope.
7. We recommend shipping with tracking number and shipping receipt.
Note: Be respectful of the return policy. Customers who return a large number of items repeatedly will be flagged by our system and Copper Mountain Hardware reserves the right to refuse service to any customer found to be abusing our return policy.
Return items to this address:
Copper Mountain Hardware
29990 Beverly Road
Romulus, Michigan 48174
INCLUDE YOUR RECEIPT WITH ALL RETURNS OR EXCHANGES